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       SERVICE OVERVIEW - LEVEL II – SERVER MANAGEMENT
       SERVICE LEVELS
Level II Services Map
Internet••
Modem••
Network Connections••
Server••
Back-up Drive••
Disk Space Monitoring••
Antivirus Protection••
Microsoft Updates••
File/Folder Management •
Mail Server •
User Account Management •
Vendor Management •
Network Printers •
VPN Remote Support •
Firewall •
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Help Desk Support  
Desktop/Laptop Monitoring, Management and Support  
Desktop Printers  
Laptop Printers  
User Support and Training  
Smartphones  
Office Application Support  
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