A: Taking care of your employees and their computer support starts at Level 2. Back To Business I.T. solutions allow you to get back to doing what you do best – running your business instead of hassling with your computer systems.
A: Depending on your specific situation, we would say “yes” as long as you plan on keeping the server in service through the life of the warranty extension. We can also help you if you choose to replace it by ensuring you get the proper equipment at the very best price available.
A: We will keep your server up to par with the latest service packs and patches per company policy. We then report to you any updates. Depending on your chosen service level, we even deploy out those packs and patches to your workstations. You’re still in-charge because we work for you.
A: You bet. That’s one of the things we do for our managed services clients. We can help you to ensure your data turns into information and is used to help you manage your business better! At Back To Business IT, we believe technology should enable your business…not restrict it.
A: Yes, we can set-up, connect and manage accounts for any company issued Windows mobile smartphones.
A: No worries. We can troubleshoot Outlook, Word, Excel and PowerPoint without any user assistance needed. We also offer training sessions for the latest version of Microsoft Office.
A: Actually, it’s one of the things we do best! We help our clients plan for computer needs as their business changes. Then we help them get the very best prices for what their business needs. We then install and integrate the new products ensuring your company’s computer systems are running in tip-top shape.
A: We don’t blame you a bit – we’ve seen it happen to companies all the time. A vendor introduces itself as a “service” company, wins the customer’s confidence, recommends that the customer buy thousands of dollars’ worth of equipment and then sells them the goods. There’s obviously something wrong with that picture.
However, Back To Business IT clients are never placed in that situation. We are a services company only. However, because we buy so much computer-related items for our own company, we have great buying relationships with name brand vendors – i.e. Dell, Microsoft, etc. We can set-up a purchase that is made directly between your company and the equipment or software vendor. You’ll get the prices we get which are normally 25-30% less what you can buy it for. It’s just part of the value we add to a relationship with our clients. We know what our job is – it’s to serve our clients as a trusted partner. Take our I.T. assessment or contact us today for a free consultation.