Category: Infrastructure

Top Considerations When Buying New IT Equipment

new IT equipment

Investing in new IT equipment is a smart move for any business that wants to stay competitive and efficient. However, choosing the right equipment can be a daunting task, especially for small and medium-sized businesses that may not have dedicated IT staff. In this article, we’ll explore some key factors to consider when selecting IT equipment for your business, and share some best practices for managing and maintaining your IT investment.

Why is upgrading IT equipment important for your business?

Before we dive into the specifics of selecting IT equipment, let’s take a step back and look at why upgrading your equipment is important in the first place. Here are some of the main benefits of investing in new IT equipment:

  1. Increased productivity: Newer equipment typically offers faster processing speeds and better performance, which can help your employees get more work done in less time.
  2. Enhanced security: Older equipment may lack the latest security features, leaving your business vulnerable to cyber threats. Upgrading to newer equipment can help you stay protected against modern threats.
  3. Improved efficiency: Newer equipment often has better energy efficiency, reducing your electricity bills and helping the environment.
  4. Competitive advantage: Upgrading your IT equipment can give you a competitive edge by enabling you to offer better products or services, or by making your business more agile and responsive.

Factors to consider when selecting IT equipment

Now that you know why upgrading your IT equipment is important, let’s take a look at key factors to consider when selecting it:

  1. Compatibility: Make sure that the new equipment you are considering is compatible with your existing IT infrastructure, including software, network, and peripherals. You don’t want to invest, only to find out that it doesn’t work with your existing systems.
  2. Scalability: Consider whether the new equipment can grow with your business. You don’t want to invest in anything that will be outdated in a year or two.
  3. User-friendliness: Look for ease of use. Your employees should be able to operate it without extensive training.
  4. Total cost of ownership: Consider the total cost of owning and maintaining the equipment over its lifetime, including maintenance costs, repair costs, and energy costs.
  5. Warranty and support: Look for equipment that comes with a comprehensive warranty and technical support. You want to make sure that you can get help if something goes wrong.

Best practices for managing and maintaining IT equipment

Once you’ve selected your IT equipment, it’s important to take good care of it to ensure that it lasts as long as possible and performs at its best. Here are some best practices for managing and maintaining your IT equipment:

  1. Keep your equipment clean: Regularly clean to remove dust and debris that can clog vents and cause overheating. Use a soft cloth and a gentle cleaner to avoid scratching the equipment.
  2. Update your software: Keep your operating system, applications, and security software up-to-date to ensure that you have the latest features and protection.
  3. Back up your data: Regularly back up your data to prevent loss in case of failure or a cyber attack.
  4. Monitor your equipment: Keep an eye on your equipment’s performance and check for any signs of malfunction or degradation. Address any issues promptly to prevent further damage.
  5. Schedule regular maintenance: Schedule regular maintenance, such as cleaning, updates, and hardware checks. This can help prevent problems before they occur and extend the life of your new technology investment.

Investing in new IT equipment can provide significant benefits for your business, but it’s important to choose the right technology and take good care of it. By considering the factors and best practices previously outlined, you can make informed decisions and get the most out of your IT investment. Additionally, working with a trusted IT provider can help simplify the process of selecting and managing IT equipment. They can help you assess your needs, recommend the right software/hardware, and provide ongoing support and maintenance.

At Back to Business I.T., we understand the importance of having reliable and efficient IT equipment for your business.

Our team of experienced professionals can help you select the right equipment, manage and maintain it, and provide technical support whenever you need it (even nights and weekends). We’re dedicated to helping your business stay competitive, efficient, and secure. Contact us today for a quote or assessment!

Five Common Myths About Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

Robotic Process Automation (RPA) is a disruptive technology that transforms the way companies do business. By automating rule-based, repetitive processes, companies achieve high return-on-investment through increased productivity, enhanced accuracy, and faster customer response times. Automation executes many unpleasant and tedious workload tasks while also improving employee satisfaction and retention rates.

RPA creates incredible opportunities for streamlining businesses of all sizes and industries. But there are some common misconceptions about what this technology can and cannot do. Let’s look at some common myths:

  1. RPA replaces or eliminates human workers.

RPA does not replace humans! Think of process automation as the opportunity to provide human workers with a digital assistant. Freeing up your talented staff to focus on generating ideas, contributing forward thinking solutions, and acting as leaders, mentors, and collaborators can propel your business toward new goals. Automation can also be more accurate and keep processes running 24/7, nights and weekends. Process automation is not designed to replace human workers, rather to enhance the role and value of human workers.

  1. It’s too expensive for SMBs.

RPA technology first emerged about 20 years ago. In its early stages, it was very costly for small to mid-sized businesses and mostly accessible by only the largest global companies. Today, 100% of Fortune 500 Companies have enterprise-scale automation programs. But the emergence of many competitors in the software market has driven down the price and expanded the availability of a variety of specialized software tools, many of which are uniquely created for SMBs. There is now an abundance of data, use cases, and lessons learned to empower SMBs to take advantage of process automation!

  1. It’s a plug-and-play magic wand.

Unfortunately, this is not true. Process automation requires a level of conscientious adoption, thoughtful implementation, and ongoing maintenance.  It is not a one-time download or plug-and-play solution. It requires strategic planning and energy, monitoring, and updating to maximize benefits in any organization. Despite these needs, it is still a great investment and can achieve dramatic ROI in a very short timeframe.

  1. Your office will be filled with robots.

Robotic Process Automation has nothing to do with “robots” as we imagine them from books and movies! It does not involve the type of physical, mechanical robotics at-work in manufacturing. Think of “robot” as a symbol that has been adopted for the technology as a whole. RPA is really just a customized piece of software configured to copy and mimic a sequence of human actions that are automatically performed on a computer with or without a prompt.

  1. RPA implementation is an easy DIY.

An effective process automation plan for your organization requires business consulting expertise, strategic planning, and careful governance. It is possible to launch RPA in your organization if your employees have the skillset to create their own automations as needed. But this becomes difficult to manage, optimize, and scale organization-wide. In addition, RPA software tools typically require knowledge and expertise from developers that specialize in automation.

Elevate your business with Greentree Process Automation — RPA powered by Greentree’s full scope of business consulting expertise.

Learn more about how process automation can propel your business forward by scheduling a free consultation with our RPA team or calling 937-490-5600.

Back To Business I.T. is a service brand proudly brought to you by The Greentree Group.

Why Accounting Firms and Financial Advisors Are Turning to Managed Services

managed services for accounting firms and financial advisors

Accounting firms and financial advisors need the right technology and expertise to run their businesses successfully. But maintaining networks and servers, upgrading hardware, updating software, meeting compliance requirements, and protecting sensitive information — all while supporting client needs — is a limitation many face. It can be downright impossible for small and medium-sized firms to keep up with.

In a time when technology plays a huge role in the financial industry — from communication to customer service to charting the past and planning for the future — it’s critical to maintain a robust I.T. infrastructure.

Leveraging Managed Services

Many small and medium-sized accounting firms and financial advisors use managed services to accommodate their technical needs and stay competitive. This is a highly successful support model in which a firm outsources their I.T. to trusted technology professionals who provide proactive 24/7 monitoring and maintenance of their computer systems.

This I.T. support model stands in stark contrast to the traditional “break/fix” model dependent upon I.T. systems having issues before a technician is dispatched. In a managed services support scenario, technicians are constantly working behind the scenes to secure, stabilize, and streamline I.T. operations.

Benefits of Managed Services

I.T. Expertise On-Demand — All your technology issues are cared for by a team of certified and trusted I.T. experts.

Round-the-clock Support — Real-time answers to your I.T. questions or troubleshooting requests through a 24-hour help desk.

Better Security — Skilled professionals and industry-leading best practices protect you from online threats.

Data Backup and Recovery — Confidence that your data is encrypted and backed up and can be restored when needed.

Compliance — Help with industry compliance standards and documented evidence for auditors.

Less Downtime — Near-zero I.T. downtime to maximize workflow and efficiency.

No Long-Term Contracts — Easily budgeted, comprehensive monthly payments with no minimum requirements.

Complete Peace of Mind — System monitoring, maintenance, and management 24 hours a day, 7 days a week.

At Back To Business I.T., we understand the unique challenges you face as an accountant or financial advisor.

That’s why we offer affordable I.T. solutions and expertise that make it easier for you to concentrate on your work without worrying about network downtime or technology issues.

You can expect:

  • 24/7 System Monitoring, Maintenance, and Management
  • Improved Disk Health and Space Utilization
  • Optimized and Up-To-Date Servers and Hardware
  • Real-Time Alerts When Issues are Detected
  • Unlimited Access to Our Remote Help Desk and Ticketing Portal
  • Around-the-Clock Support and Training
  • Increased Data and Resource Security
  • Continuous System Backups and Data Restoration, As-Needed
  • Assistance with I.T. Budgeting and Hardware/Software Procurement

Want to learn more? Ask one of our I.T. experts about managed services today!

Benefits of Robotic Process Automation (RPA)

benefits of robotic process automation (RPA)

If you’re thinking about ways to implement automation in your company, you’re not alone. A recent study entitled “The State and Fate of Small and Medium Business” conducted by Xerox with Morning Consult surveyed 1,200 business decision makers from companies with 25-1,000 employees in the US, Canada, and UK. The study indicated that digital transformation and automation have become top priorities in the post-pandemic world:

  • 80% of small and medium-sized business (SMB) leaders saw automating tasks and processes as important to their survival during the pandemic and moving forward.
  • 82% strongly emphasize the importance of digitizing paperwork.
  • Two-thirds plan on upgrading their automation tools.
  • Three out of four observed an increased reliance on workflow solutions over their pre-pandemic setups.
  • 65% have already upgraded their workflow solutions.

HOW CAN RPA BENEFIT YOUR BUSINESS?

Robotic Process Automation (RPA) is a software technology that mimics human actions for high volume, repetitive, rule-based tasks. It can achieve high levels of efficiency for these mundane and often boring tasks that are better suited to be handled by computers, freeing up humans to focus on creative, strategic, and innovative idea-making. It is important to think of RPA as a “digital assistant” that helps humans to be more efficient and focus their time on activities that require higher levels of cognition, empathy, and ingenuity. While RPA implementation is highly successful in many appropriate applications, it does not replace human workforces or populate your office with robots!

Since its inception and early introduction, RPA has experienced meteoric growth in the marketplace, supported by a significant body of highly successful use cases and measured, sustained, and demonstrable return-on-investment. It involves low/no-code programming and is relatively inexpensive and quick to implement and scale, generating ROI in a matter of months, not years. Because of its success with large businesses (100% of Fortune 500 Companies now have robust RPA programs) and the emergence of many competitive and highly versatile software platforms in the marketplace, it has reached an affordable, low-risk level of accessibility for small and medium-sized businesses who can truly begin to take advantage of its many benefits. The current job market and limited availability of staff combined with increasing demands on businesses to thrive in the digital space have accelerated our arrival at a “sweet spot” for RPA adoption.

To successfully begin implementing RPA in your organization, you must first create a strategic and thoughtful approach with some key considerations:

  • Do you have workflows and processes that can be successfully and cost-effectively automated?

RPA is optimal for processes that are high volume, repeatable, and rule-based. For example, if you run a report once a month and your staff member spends five minutes creating the report, this is most likely not a candidate for automation. However, if you generate dozens of reports daily and a staff member spends hours, not minutes, pushing buttons, selecting folders, and running and emailing these reports, automation might make sense.

  • Is your organization excited about digital transformation?

RPA adoption requires education, communication, cultural acceptance, and enthusiasm. It is important to build consensus and identify key leaders and stakeholders that will champion its usage as a part of your corporate culture. Your RPA team will need to include various roles including C-Suite supporters, I.T. staff and daily users that are excited and positive about change.

  • How will you scale up your RPA program in the future?

RPA is most successful when it is continually monitored, maintained, and scaled up. As you begin the journey, it is important to create a roadmap for future automations to maximize the full capabilities of your initial investment. Adding automations after implementation can be achieved at a much lower cost than the initial implementation and will magnify your return by achieving increasing levels of productivity and efficiency across your company.

  • Will you implement RPA using in-house I.T. resources or collaborate with a consultant?

Depending on your company’s in-house I.T. capabilities, you may choose to create an RPA Center of Excellence (CoE) within your own company using in-house resources. This decision may be affected by availability of RPA expertise, existing workload of current staff, and desire to create long-term autonomy. An internal CoE can still benefit from expert, outside consultation from a Managed Service Provider in the initial building phase. If you choose to work with an outside provider for RPA, it is important to select a consultant that has solid experience, certified experts on-staff, and an established history of providing ongoing services to meet your needs for support as you move forward.

Back To Business I.T. and The Greentree Group have established expertise in providing RPA for a variety of clients. Our RPA Center of Excellence creates unique automation solutions for all levels of government, as well as private corporate applications in a wide range of sectors including finance, manufacturing, healthcare, and many others. Our philosophy begins with helping each client thoroughly understand the opportunities, risks, and potential benefits of any technology, and partnering with you to make informed decisions to grow your business. Interested in learning more about what RPA can do for your business?  Schedule a no-cost consultation here.

CMMC 2.0 Updates

cmmc 2.0 updates

WHAT IS CMMC 2.0?

The Cybersecurity Maturity Model Certification (CMMC) was introduced by the U.S. Department of Defense (DoD) on January 31, 2020 to ensure the protection of sensitive unclassified information or controlled unclassified information (CUI).

Originally, the CMMC framework had five levels of cybersecurity maturity (basic to advanced/progressive) and affected more than 300,000 defense contractors. However, on November 4, 2021, the DoD formally announced the CMMC 2.0 framework. This updated version seeks to simplify the model and reduce compliance costs by streamlining the program and scaling back the requirement that all defense contractors obtain third-party certification of their cybersecurity capabilities. Under CMMC 2.0, about 80,000 contractors will have to undergo third-party assessments while contractors at non-critical CUI levels are able to self-certify. Additionally, contractors who are not yet in full compliance with applicable cybersecurity requirements will be permitted to perform less sensitive contracts if they make a Plan of Action & Milestones (POA&M) and commit to completing the remaining requirements within specified dates. These changes are reflected in the diagram below (published by the DoD):

WHAT ARE THE NEW LEVELS?

1️⃣ Level 1 (Foundational) only applies to companies that focus on the protection of federal contact information (FCI). It is comparable to the old CMMC Level 1. Level 1 will be based on the 17 controls found in FAR 52.204-21, Basic Safeguarding of Covered Contractor Information, and focus on the protection of FCI. These controls look to protect covered contractor information systems and limit access to authorized users.

2️⃣ Level 2 (Advanced) is for companies working with controlled unclassified information (CUI). It is comparable to the old CMMC Level 3. CMMC 2.0 Level 2 (Advanced) requirements will mirror NIST SP 800-171 and eliminate all practices and maturity processes that were unique to CMMC. Instead, Level 2 aligns with the 14 families of security requirements and 110 security controls developed by the National Institute of Technology and Standards (NIST) to protect CUI. Accordingly, the 20 requirements in the old CMMC Level 3 that the DoD had imposed were dropped, meaning that the new Level 2 (Advanced) is in complete alignment with NIST SP 800-171.  Identified within DoD contracts under DFARS 252.204-7012 clause.  DoD is still working to define the “critical” CUI information.

3️⃣ Level 3 (Expert) is focused on reducing the risk from Advanced Persistent Threats (APTs). It is designed for companies working with CUI on the DoD’s highest priority programs, estimated to be about 600 companies. It is comparable to the old CMMC Level 5. The DoD is still determining the specific security requirements for the Level 3 (Expert), but has indicated that its requirements will be based on NIST SP 800-171’s 110 controls plus a subset of NIST SP 800-172 controls.

WHEN WILL CERTIFICATION BE REQUIRED?

The DoD is in the rulemaking process and negotiations with the CMMC Accreditation Body, which is expected to take an additional 9-24 months. While these rulemaking efforts are ongoing, the DoD is suspending mandatory CMMC certification, however, it is strongly recommending defense contractors act now and get CMMC assessed/certified to minimize the risk of DIB companies exposing sensitive unclassified information.

HOW TO GET STARTED

Defense contractors looking to start their CMMC compliance journey should look into meeting the 110 controls in NIST 800-171 as soon as possible, as preparation and implementation can take up to 18 months or more.

Not only can we help you achieve NIST-SP 800-171 compliance, but we can also perform a comprehensive gap analysis and determine your current SPRS score.  Then work with you on a plan to resolve areas of non-compliance. As a full-service I.T. firm, we can also implement solutions to address gaps so you are ready for CMMC certification and future audits.

CONCLUSION

CMMC 2.0’s cybersecurity standards will better arm the DoD in its efforts to defend against cyberattacks that threaten U.S. critical sectors. But it’s clear that the DoD cannot wait for CMMC 2.0 formalized assessments to improve cybersecurity in the Defense Industrial Base. While the CMMC 2.0 requirements work their way through the federal rulemaking process, enforcement of federal cybersecurity regulations governing defense contractors has stepped up. If you’re seeking future business with the Department of Defense, it’s important you get started on the compliance path right away.

5 Benefits of Co-Managed I.T.

Co-Managed I.T.

Managing the complexity of networks and servers, compliance standards, cybersecurity, application updates, software licenses and patches, hardware replacements, and more – all while trying to keep up-to-date with new technology and provide 24/7 support – is a lot to expect from one employee.

Let’s face it, your I.T. department is an essential and necessary part of your business, but even your most competent staff can’t do it all or know it all. That’s where co-managed I.T. comes into play.

Co-managed I.T. is a strategic model that blends the convenience of an internal I.T. team with the outside support of a managed service provider (MSP). It allows businesses to customize which I.T. services they provide in-house and determine where they can use an “extra pair of hands”.  For example, your existing I.T. team might manage software updates, installations, and cabling, but your external partner provides help-desk support and cybersecurity training.

For companies with limited internal resources, co-managed I.T. offers business agility and has significant cost and operational benefits. Here are the top five.

TOP 5 BENEFITS OF CO-MANAGED I.T.

  1. I.T. Expertise On-Demand – If you run into issues your employees have less experience resolving, your co-managed support team can provide their expertise. Opting to offboard some of the problems they don’t know how to fix internally is a great way to leverage MSPs’ expert resources. Not only is their focus on I.T. best practices, but they’ve seen a wide variety of issues, so they know how to handle and resolve pretty much anything.
  2. Increased Productivity – A co-managed service model typically covers routine maintenance, upgrades, and patches. Your systems will run more efficiently, resulting in fewer interruptions to operations. You’ll also benefit from additional support during peak “demand periods,” so your internal I.T. team doesn’t have to stop working on major projects for minor emergencies.
  3. Around-the-Clock Support – One of the most significant advantages of using a co-management I.T. model is offering round-the-clock support to customers outside of regular business operating hours. MSPs can also help cover things like sick or vacation time, eliminating the need to pay overtime or stagger your staff’s schedules.
  4. Better Security – Splitting the responsibilities of your I.T. infrastructure between you and a third-party company creates layers of security, making entry into your organization more difficult for bad actors. Many companies choose to keep their most crucial I.T. functions in-house while offloading the rest to a managed service provider. Additionally, because MSPs focus on industry standards for cybersecurity management, you can rest assured knowing that they take every precaution to keep your business data safe.
  5. Less Burnout and Boosted Employee Morale – Business insights, improved strategies, quicker response times, professional consultations, and decision support are empowering tools that can help to foster a more positive employee culture among your I.T. team. By giving them the resources they need to be successful, you create a work environment that promotes longevity and reduces burnout.

The right co-management partner can transform your existing I.T. team by resolving tickets faster, supporting your staff during off-hours or peak times, meeting unique project needs, and keeping up with changing market demands and technological advancements.

As the leading MSP in Dayton, we offer technology and compliance assessments, personalized insights and recommendations, access to the latest technology, and a robust suite of managed services. If you’re interested in co-managed I.T., we can help you navigate options and put together a package that’s right for you.

Call us at 937.490.5600 or contact our team of I.T. experts today to learn more.

Ransomware 3.0 | Cyber Risks in IoT Devices

news from microsoft

Ransomware 3.0

Ransomware attacks continue to get worse. They have now expanded to extort not just the companies, but also contractors and customers, in a “Triple Threat”. In addition to encrypting a victim company’s data, they will also exfiltrate, or download, copies of company data and emails. They will ask for one ransom to decrypt the computers, a second ransom to not make the stolen data public, and then the newest ransom attack. They reach out and present the data to customers, contractors, and business partners and demand a ransom from them in order to not have the data published. With phishing emails still being the number one attack vector for ransomware, be sure you have sufficient protection for your company. A combination of quality user education, phishing exercises and awareness campaigns, and system endpoint protections provides an in depth defense to this constantly evolving threat.

What does this mean for your business?

Back To Business I.T. has you covered. Our cybersecurity training programs are customized to meet the needs of your workforce and are designed to create a “human firewall” inside of your business. Building upon that, we offer state-of-the-art intrusion detection systems to stay one step ahead of cybercriminals. Don’t become a cyber statistic. Contact our team today and get Back To Business.

LinkedIn breach could mean your information was exposed

Just when you thought you had seen it all, think again! LinkedIn is the latest victim of phishing attacks. According to USA Today, firms are stating that cyber attackers are now posing as “boring, authentic, cubicle-office dwellers.” On top of these reported phishing attempts, CyberNews reports that the cyber attackers have also scraped data from 500 million LinkedIn accounts. The information leaked includes LinkedIn IDs, full names, email addresses, phone numbers, and various other sensitive information. Due to the leak of information, customers may be susceptible to increased email and text spamming or phishing.

What does this mean for your business?

Tighten up your security measures, and encourage your employees to do the same. Be conscious of strangers requesting to follow your LinkedIn profile. Consider changing your password periodically. Enable two-factor authentication for your account if possible. This additional layer of security serves as another barrier between your information and bad actors on the internet.

Manufacturing systems and IoT devices present high risk

IOT and other embedded manufacturing systems can present a high risk to your data and operations if not properly secured. Basic security steps can greatly improve your overall risk posture. From doorbells and cameras to CNCs and additive manufacturing systems, there are simple steps you can take to reduce the risk and exposure of the business side of your operations.

What does this mean for your business?

Your network is unique, and your security measures should be too. Your manufacturing systems and devices should be protected using industry best practices. Preventative steps such as changing default passwords, keeping your systems properly patched, and separating crucial systems from the rest of your network can make the difference between a few minutes of down time, and your entire operations coming to a halt. Our team is experienced in manufacturing environments, and passionate about our clients’ security. Contact us today to learn what we can do for your operations.

Microsoft announces 24 new issues posing cybersecurity threats

Microsoft announced the discovery of 24 issues in a wide range of IoT and OT devices. These issues allow malicious individuals to execute code on or crash your devices. This affects a wide range if industrial, medical, and enterprise devices. It is vital to your security to have an active inventory of the assets on your network, monitor them for vulnerabilities, and patch them regularly.

What does this mean for your business?

Our team of experts stands ready to help your organization take care of risks inside your network that you might not know are there. Cyberattacks are at an all-time high…and getting worse every day. We are here to help!

Cybersecurity risks continue to evolve, and so do our tools to fight them. We are passionate about protecting small businesses, and stay up to date on technology and cybersecurity best practices. Contact us today and let us show you how our cybersecurity services can help your business stay safe in an uncertain world.

Call us at 937-490-5600 or Contact Us to learn more or get started.

Cloudy with a Chance of Data Loss

cloud backup

What would happen if your company lost all of its email data? If you’ve yet to implement a backup solution for your Microsoft 365 data, you could be faced with that question if a cyber-incident occurs.

Over a million businesses use Microsoft 365 – chances are, you do too! By far the most popular productivity suite, this Microsoft product includes apps such as Outlook, Word, Excel, PowerPoint and others, depending on your configuration. But did you know that Microsoft is not responsible for backing up the data on in your Microsoft 365 suite?

Why Microsoft 365 Customers Need a Backup Solution

Many business owners using Microsoft 365 believe that their data is totally secure. The reality, however, is a different story. Although Microsoft offers many benefits in productivity, efficiency, and collaboration with Microsoft 365, the company doesn’t provide users with a comprehensive backup system for their underlying data.

Mechanical malfunctions and physical damage, hacking and theft, user error, and power outages all put user data at risk in the cloud. Protecting data has never been more important – hackers are now attacking computers and networks at a rate of one attack every 39 seconds. While companies do their best to prepare for these problems, no plan is foolproof, and stories of data loss are far from rare, with the average data breach costing small businesses $149,000. Furthermore, 60% of small businesses close their doors within 6 months of a data breach.

Cloud Backup Saves Data, Time, and Money

The fact is that having only one copy of important data is asking for trouble, whether it’s stored in the cloud or elsewhere. If your data isn’t backed up, you could be facing not only a loss of productivity as you scramble to rebuild, but also a loss in revenue and reputation.

Microsoft 365 is an excellent service that gives you access to your data from virtually any place at any time — and across many devices. As a software-as-a-service (SaaS) built on the industry-leading Azure public cloud, Microsoft 365 offers users high reliability, geographic redundancy, and secure connectivity.

This should not, however, be confused with a comprehensive data protection solution. Microsoft does not back up Microsoft 365 user data, so it recommends that customers use third-party solutions. Furthermore, Microsoft doesn’t protect data from common issues like file corruption or everyday human error. Nor does it offer a way to easily revert to older versions if something goes wrong beyond their normal data retention policy.

Back To Business I.T. can help you evaluate your options in addressing these shortcomings and specifically discuss how implementing a backup solution can be cost-effective and seamless and offer peace of mind.

Our Cloud Backup Service Is Easy to Use, and Recovery Is Fast

Not all backups are created equal, however. When looking into a solution that can protect your data stored in the cloud, there are a few fundamental questions you should be asking your vendor:

  • What data is actually being backed up?
  • How is the backup data being stored and protected?
  • How often is data backed up, and for how long?
  • How easy is the data restoration process?

Our Cloud Backup Service is a flexible, agile, and reliable solution that offers comprehensive data protection across the full Microsoft 365 tenant, unlimited storage and retention of user data, and a hassle-free setup and run experience. Better yet, data-recovery means you can have peace of mind that your company can be up and running with minimum downtime.

There are several things to consider when selecting a cloud backup solution – and our team of experts can help with that! Our team can customize an approach that works for the company data that should be protected as well as other business and budgetary needs.

Contact our team today to learn about our Cloud Backup solution for your Microsoft 365 data!

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